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Modern building illustrating integrated security and smart-building systems (illustration)
Installation enquiry

Plan Your Security System Installation

Tell us your site and the system you need. HJ will help you compare suitable options and confirm the survey arrangements before you book.

Start My Site AssessmentGPS or manual address · Choose one or more systems

安装咨询、维修与工程评估

简单询问可以使用快速询价;复杂工程可填写下方表单。地址可以手动输入,也可以主动选择 GPS 定位。上门勘察、维修诊断和外坡交通安排会在预约前确认。

先确认需求与工程范围,再提供正式报价。

Tell Us About Your Site

For a quick question, use Quick Enquiry. For a site visit or detailed project, share the details below.

How can HJ help?

New-installation site surveys are free. Repair diagnosis and outstation visits have different arrangements; HJ confirms any labour, parts or travel charges before booking. Read the visit guide.

Site Location *

Enter the installation address, building name or a nearby landmark.

Manual address selected. Choose Auto GPS if you are currently at the installation site.

Systems You're Interested In *Choose one or more
Your Planning Budget (optional)
When Do You Need It? *
After submitting, you may send site photos or videos directly in WhatsApp.

Preparing this form… If it does not load, chat with HJ directly on WhatsApp.

Send your request, then press Send in WhatsApp to contact HJ. You can add photos and discuss the next steps there.

Site assessment intake Canvas Choose GPS or a manual address, then prepare the site brief
Site-assessment intake system diagram
  1. 01GPS or manual
  2. 02Site & system brief
  3. 03Save enquiry
  4. 04Continue in WhatsApp
Conceptual intake path. GPS is requested only after the customer chooses it, manual address remains available, no real coordinates are shown, and location or enquiry content is not sent to advertising measurement.
Getting a Useful Read

What to Send Us

Entry points

Main door, gate, side entries and any windows or access points you're concerned about.

Perimeter & layout

A wide shot of the compound, driveway or boundary line, plus roughly how large the property is.

Areas of concern

Anywhere you've had an incident before, or a blind spot you already know about.

FAQ

Site Assessment Questions

Are installation surveys and repair visits the same?
Submitting this enquiry costs nothing. A new-installation survey and a repair diagnostic visit are different. HJ confirms free-survey eligibility, any diagnostic or travel charges and the appointment before attendance.
How does the AI-assisted assessment work?
You send us your property details and, ideally, a few photos over WhatsApp. Our team uses AI-assisted analysis alongside our own installation experience to give you a fast preliminary read — likely camera count, coverage gaps, suitable system types — well before we ever step on site. It's a starting point, not a substitute for the in-person survey that finalises your actual system design and quote.
What should I send for a useful preliminary assessment?
Photos of your property's entry points, perimeter, and any areas you're specifically concerned about, plus a rough idea of the property size and which systems you're interested in. A simple floor plan or sketch helps too, but isn't required.
Does a preliminary assessment replace the site survey?
No — it's a fast, useful starting point so you know roughly what to expect before we visit. The in-person site survey is what finalises your exact system design, camera placement and quote, since photos can't fully capture things like cable routes, lighting conditions or building materials.
Complete Solution Context

Choose the complete HJ solution before the next step

This page supports several HJ system packages. Open the master diagram to see how products, infrastructure, software, installation, commissioning and support fit together before choosing a detailed solution.

Survey, Repair & Outstation Visits

New installation & quotation

Site surveys for new installations are free. Send your requirements and HJ will arrange a convenient visit time.

Existing-system diagnosis & repair

A repair visit is different from a new-installation survey. Diagnostic attendance, labour and replacement parts are confirmed with you before work is authorised.

Outstation & travel

Share the exact site location. Travel charges, technician availability and the visit schedule are confirmed before attendance; listing a service area does not mean every visit is free.

Confirm my visit arrangements on WhatsApp →

How HJ delivers

Site Assessment & Enquiry

Start with the place and the help you need. The existing enquiry form lets you provide a location and selected interests so HJ can review the scope with you.

System planning notes

A short path from request to an agreed next step

You provide the need; HJ reviews the scope before a proposal is confirmed.

A short path from request to an agreed next stepYou provide the need; HJ reviews the scope before a proposal is confirmed.E1E201Your request02Scope review03Agreed next stepA short path from request to an agreed next stepYou provide the need; HJ reviews the scope before a proposal is confirmed.E1E201Your request02Scope review03Agreed next step
  • Solid line: illustrated functional path or agreed test route.
  • Dashed line: optional device or compatibility to confirm.
  • This is a service workflow illustration, not a confirmation that a message has been sent.
  • The form and existing WhatsApp continuation remain the active customer controls.
Your request

Location and need

Scope review

Clarify site conditions

Agreed next step

Assessment or proposal

Read the connections
  1. E1: Your request → Scope reviewCustomer-provided information
  2. E2: Scope review → Agreed next stepScope and attendance to confirm
Conceptual system diagram. Final configuration depends on the approved site scope.